Frequently Asked Questions
Where are Sherri O products made?
All Sherri O Designs products are made and/or dyed by me (Sherri) in my Silver Spring, MD studio. Some (all felted pieces, linen napkins and table runners, all waffle linen/cotton items) are made from scratch by me. Some (all aprons, flour sack tea towels and napkins, silk scarves, pillow covers, and shower curtains) are purchased from outside sources and then dyed and finished by me in my Silver Spring, MD studio.
Are Sherri O products environmentally friendly?
Yes! All Sherri O products are made to last, using natural fibers and low-impact non-toxic dyes. Some items, like the cloth napkins and towels, reduce waste by replacing disposable arternatives.
Many items are made from linen. Linen is particularly eco-friendly as it doesn't require the irrigation or pesticides that cotton does. All the linen used to create my products is OEKO-Tex certified to be free of toxins and harmful chemicals and it's production causes no air, noise, or water pollution.
Orders are shipped in padded paper envelopes or 100% recycled poly mailers without excess packaging or plastic. Shipping is made carbon neutral through contributions to innovative companies that pull carbon dioxide (CO2) out of the atmosphere and store it.
Will the colors fade or bleed in the wash?
No! If properly cared for, your Sherri O products will not fade or bleed in the wash.
Not only can you toss the napkins and towels in the wash with like-colored items, you can use them straight away without washing first. All cotton and linen items are rinsed, soaked, and washed extensively after dyeing to remove the excess unbonded dye. The remaining dye is bonded to the fabric on a molecular level. It will not fade with repeated washing.
Dyes used on the felted wool and silk items is not quite as color-fast. These more delicate items should only be hand washed in cool water. With a little extra care, these special pieces will hold their color for years to come.
Are cloth napkins practical for everyday use?
Absolutely! I use my flour sack napkins for every meal, every day. You can use the same napkin through several meals, changing them out only when they are dirty. Napkin sets with different patterns or colors make it easy to remember whose napkin is whose. The napkins take up very little space in the wash and require no special soaking or ironing to come out looking great.
How do I care for my hand-dyed item?
It depends on the fiber content and the process used to dye your item.
100% cotton flour sack tea towels and napkins, aprons, pillow covers, shower curtains, and table cloths: Machine wash with like colors in warm or cool water with your normal detergent. Tumble dry low. May be ironed with steam, if desired.
100% linen napkins, towels, and scarves; linen/cotton waffle towels, blankets, and scarves: Machine wash cold and tumble dry low or air dry hanging or flat. To avoid excessive wrinkling (100% linen) or shrinking (linen/cotton waffle) remove items from dryer while still slightly damp and finish drying hanging or flat. May be ironed with steam, if desired.
100% silk, felted wool and silk: Hand wash in cool water with a touch of mild detergent or baby shampoo and rinse thoroughly. To best preserve the rich colors, add 1-2 tbs. of white vinegar to the wash water and final rinse. Roll in a towel to remove excess water, and dry flat or hanging. If desired, iron the back side of the scarf on low with steam or while slightly damp. 100% silk may be dry cleaned.
Will my item shrink?
Most items are washed in the hotest water and machine dryed several times by the time you receive them, so you don't have to worry about them shrinking in the laundry. The exceptions include linen/cotton waffle items and felted scarves.
Linen/cotton waffle will tend to shrink up on the edges if dried completely in the dryer. If this happens, dampen the item by spritzing with water, stretch and reshape the item, and allow it to air dry.
Felted wool and silk scarves will shrink beyond repair if washed in the washing machine or if vigorously scrubbed and washed by hand in hot water.
Will my item wrinkle/need to be ironed?
Ironing can be avoided by removing items from the dryer promptly and smoothing out the wrinkles while they are still warm. Personally, I never find my cotton napkins and towels need ironing. Over-dried linen will be most prone to severe creasing. Linen items will become softer and less prone to creasing with each wash.
If you want a perfect crisp finish, these natural fibers will require ironing with steam.
Can you make a custom color or size?
Absolutely! Contact me with the details of your project, and I will give you a price quote and estimated delivery time.
Orders and Shipping
When will my order ship?
When in stock, items ship within 1-3 business days. Made-to-order items may take up to 2-3 weeks to ship after they are finalized. If time is of the essence, contact me prior to ordering, and I can give you a more specific ship date based on current order volume. Orders containing a mix of in-stock and made-to-order items will ship when all items are ready. Some custom orders may have different delivery schedules which will be disclosed prior to finalizing the order. See my shipping policy for complete details.
How long will my order take to arrive?
Orders ship via USPS Priority Mail or First Class Package from Silver Spring, Maryland. Travel time depends on your location but typically ranges from 2-7 days.
What if I am unhappy with my purchase?
Your satisfaction is important to me. If you are unhappy with your purchase for any reason, email me right away. With the exception of some clearance items and custom orders, all items may be returned for a full refund, less any shipping charges. For full details, see my refund policy.
How can I get a status update on my order?
The order confirmation email you received includes a link to check your order status. You will also receive an email with tracking information when the order ships.
Sherri O Designs
Who is Sherri O?
I am a crafty girl from way back. I come by it honestly. Some of my earliest memories are of my mother’s crochet group gathering in our house when I was just a toddler. My mastery of crochet never progressed beyond the ability to make a really long chain, but the joy of creating with my own two hands has never left me. My formal education and experience has centered mostly on various design fields with some fine arts and science thrown in for good measure.
When I am not crafting or running the business, I can usually be found playing board games with my husband, catering to my cat's every whim, kayaking, or taking a walk in the park.
Do you sell wholesale to other stores?
Yes! Contact me with details about your store and I will email a line sheet and current price list.
Where else can I find Sherri O Designs products?
Currently, Sherri O products can be purchased online here or through my Etsy shop. I also sell at a handfull of juried craft shows in the Mid-Atlantic region. Check out my events page for information on upcoming shows.